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I am a carer

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I care for someone living in Newcastle Upon Tyne

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I would like to receive an information pack

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Are you a student? If you are a young adult carer studying in Newcastle and the person you look after lives in a different area, you can still access information and support from Newcastle Carers. For more information, please contact us

For more information about how Newcastle Carers can support you as an unpaid carer, please tell us your:

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What We Do

One-to-one support

We provide one-to-one support for carers in a number of different ways:

Drop-in Information and Advice Sessions

If you would like to talk to someone in person about your caring role, you can drop-in to see a worker for one-to-one information and advice at locations across the city.  See Information and Advice for more details.  Alternatively you can contact us to book an appointment.

Listening Link

Are you feeling alone? Is everything getting on top of you? Talking to someone can really help.  Listening Link is a telephone support service for carers in Newcastle. It links you to a volunteer who will call you regularly to offer a listening ear.

What are the calls for?

Listening Link is designed to help you through a difficult time in your caring role. If you are feeling alone, a friendly voice on the other end of the phone can make a huge difference.

Volunteers are there to listen, giving you a chance to share your worries or concerns, providing you with support and encouragement.  The volunteer will call you on a regular basis (usually once a week) at a time that suits you both.

If you think you could benefit from Listening Link or would like more information, please contact us.


Our counselling service gives carers the opportunity to talk about their problems in a confidential and safe environment.

How can counselling help?

Counselling can provide a safe and regular time for you to explore the problems and challenges that may be affecting your life. Our Counsellors are there to guide you to explore and understand your problems.

Our Counsellors will:

  • Offer a safe, confidential and non-judgemental place where you can talk about yourself and the parts of your life that are causing challenges or pain.
  • Listen to how you feel and how this is affecting you.
  • Guide you to help understand what decisions you may need to make in your life.
  • Work to develop a therapeutic relationship so that you can work well together.
  • Refer you to other services, such as our Carer Support Service, if you need any information, advice or advocacy.

All of our Counsellors are members of the British Association for Counselling & Psychotherapy and work within their Ethical Framework.

Please note: access to our counselling service is based upon an assessment. For more information please contact us.

Complementary Therapy

We offer a complementary therapy service to carers who are experiencing a very stressful time in their caring role, and their own health and wellbeing is affected.

We offer a range of complementary therapies including:

  • Aromatherapy Massage - a blend of essential oils, such as lavender, rose, grapefruit and nutmeg, are used together with the ancient art of massage to help to release the day to day tensions stored within the body's muscles and help relaxation.

  • Indian Head Massage - a traditional massage working on the head, neck and shoulders to help with relaxation and overall well-being of the body.

  • No Hands® Massage - a  dynamic new form of Massage,  conceived and developed by UK therapist Gerry Pyves. Instead of  using hands as in conventional massage, the soft surfaces of the forearms are used to give a deep, relaxing and powerful, yet very gentle massage.

  • Healing - self-healing by relaxing the body, releasing tensions and strengthening the body's own immune system.
  • Reflexology - therapy working on your feet. 

We ask for a contribution of £5 for a one hour complementary therapy session.

Please note not all carers are eligible for this service.  Please contact us to find out more.