Register with us

Please tell us …

I am a carer

yes no

I care for someone living in Newcastle Upon Tyne

yes no

I would like to receive an information pack

yes no

I would like someone to contact me

yes no

Are you a student? If you are a young adult carer studying in Newcastle and the person you look after lives in a different area, you can still access information and support from Newcastle Carers. For more information, please contact us

For more information about how Newcastle Carers can support you as an unpaid carer, please tell us your:

Thank You

Your request has been submitted successfully.


Keep up to date with the latest from Newcastle Carers.

Carers Information Line 0191 275 5060

Christmas opening hours

Tuesday 17th December

Over the Christmas period we will close at 1:00pm on Tuesday 24 December and will re-open at 9:00am on Thursday 2 January 2020.

Who can I contact? 

  • Care and support for adults: Community Health and Social Care Direct on 0191 278 8377, Mon - Fri, 8:00am - 5:00pm. During out of hours: Emergency Duty Team on 0191 278 7878.
  • Care and support for children: Initial Response Team on 0191 277 2500, Mon - Fri, 8:45am - 5:00pm. During out of hours: Emergency Duty Team on 0191 278 7878

For listening support:

  • Samaritans, 24 hours a day, 365 days a year. You can contact the Samaritans by phone: 116 123, or by email:
  • CALM: Anonymous and confidential helpline and webchat, open 5:00pm to midnight every day 0800 58 58 58,
  • Shout: 24/7 crisis text support service. Text: 85258
  • Childline: 0800 1111,
  • Papyrus HopelineUK: For young people under the age of 35. Call: 0800 068 4141. Text: 07860039967. Email:

Other useful numbers:

  • The Northumberland Police Non-Emergency phone number 101. In an emergency call 999
  • If you or the person you care for are unwell, you can contact your GP, or call NHS Direct on 111

Useful information: 

< Back