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Are you a student? If you are a young adult carer studying in Newcastle and the person you look after lives in a different area, you can still access information and support from Newcastle Carers. For more information, please contact us

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Keep up to date with the latest from Newcastle Carers.

Carers Information Line 0191 275 5060

Christmas opening hours

Tuesday 17th December

Over the Christmas period we will close at 1:00pm on Tuesday 24 December and will re-open at 9:00am on Thursday 2 January 2020.

Who can I contact? 

  • Care and support for adults: Community Health and Social Care Direct on 0191 278 8377, Mon - Fri, 8:00am - 5:00pm. During out of hours: Emergency Duty Team on 0191 278 7878.
  • Care and support for children: Initial Response Team on 0191 277 2500, Mon - Fri, 8:45am - 5:00pm. During out of hours: Emergency Duty Team on 0191 278 7878

For listening support:

  • Samaritans, 24 hours a day, 365 days a year. You can contact the Samaritans by phone: 116 123, or by email: jo@samaritans.org.
  • CALM: Anonymous and confidential helpline and webchat, open 5:00pm to midnight every day 0800 58 58 58, www.thecalmzone.net
  • Shout: 24/7 crisis text support service. Text: 85258
  • Childline: 0800 1111, www.childline.org.uk
  • Papyrus HopelineUK: For young people under the age of 35. Call: 0800 068 4141. Text: 07860039967. Email: pat@papyrus-uk.org

Other useful numbers:

  • The Northumberland Police Non-Emergency phone number 101. In an emergency call 999
  • If you or the person you care for are unwell, you can contact your GP, or call NHS Direct on 111

Useful information: 

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