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Emergency planning

Information Hub

Emergency planning

    Planning ahead is an important way of making sure you have arrangements in place to deal with changes in your caring role. It’s impossible to plan for all eventualities. However, there are some precautions you can take in case you become unable to care because of an emergency.

    The Carers Emergency Contact Scheme

    The British Red Cross provide a free emergency support scheme to help support carers and the person they look after.

    This scheme offers a rapid response: 24 hours a day, 7 days a week, including Bank Holidays, to a person whose carer suddenly becomes unable to offer care in the usual way. This could be because of a personal crisis, accident or other emergency.

    You may already have a plan, for example with a relative or with a neighbour. This scheme is about making sure that a plan is written down and kept safely.

    For more information about the scheme:

    • Download the "Carers Emergency Contact Scheme leaflet" from the "Download Now" button at the top on the right.
    • Visit the Newcastle City Council website.

    For more information about the work of the British Red Cross locally, visit the British Red Cross website.

    Emergency Duty Team: Adult and Children's Social Care

    If you need urgent help with social care during the evening or at weekends, you can contact the Emergency Duty Team on telephone: 0191 278 7878.

    For more information about care and support for adults, contact Adult Social Care (Community Health and Social Care Direct) here.

    For more information about caring for children with disabilities contact Newcastle Children with Disabilities Team here.

    Other useful information

    Carers UK - useful information on planning for emergencies.


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