Do you look after someone?  Know your rights.

At some point in our lives most of us will provide unpaid care for someone who is ill, disabled, has mental health problems or is misusing drugs or alcohol. On Thursday 26 November, Carers Rights Day brings together organisations from across the UK to reach out to carers with information, advice and support.

This year’s theme is Know Your Rights. The COVID-19 pandemic has impacted every aspect of caring, affecting carers’ access to support and services, and their physical and mental health. Whether you are caring for the first time, or have been caring for a while, unpaid carers are facing greater challenges and pressures than ever before. It’s never been more important for carers to be informed and know their rights.

This Carers Rights Day, we want to empower carers with information and support, so they feel confident asking for what they need.

For more information about Carers Right Day and how to get involved see Carers UK website.

Looking after someone guide by Carers UK for anyone caring for family or friends. The guide gives carers information about what they are entitled to, including the full picture of the practical and financial support available to them every year.

The guide is divided in to sections:

  • getting help and support
  • finances
  • work

Download the latest 2020-21 Looking after someone guide from Carers UK.


Three important steps carers can take to find out what they are entitled to:

Get a benefits check

Carer’s Allowance is known as the main benefit for carers. But not everyone is eligible to claim it. To check what financial support you may be entitled to use the Turn2us benefits calculator on Carers UK website.

For information about what financial support is available, call our Carers Information Line, Monday to Friday, 9am – 5pm on 0191 275 5060.

Find out about practical support

You may need practical support to help you provide care for the person you look after, for example, equipment to help make caring easier or information about local groups that can help.

All carers are entitled to a carer’s assessment from their local council (e.g. Newcastle City Council) which could lead to you receiving extra support from social care services to help with caring. The assessment will look at how caring affects your life, including your physical, mental and emotional needs, and whether you are able or willing to carry on caring.

For more information about this call our Carers Information Line, Monday to Friday, 9am – 5pm on 0191 275 5060.

Connect with other carers

Caring can be isolating. When looking after someone, it’s not always easy to find people who really understand what caring is like.

At Newcastle Carers we can provide information, help and support. We have a number of groups that can help you meet other carers. Currently due to the COVID-19 pandemic our groups are online. Find out more about our online groups here.

Many carers also find online forums a source of support – a place where you can share what’s on your mind, anytime of the day or night, with other carers who understand what you are going through. Carers UK have an online forum: Carers UK Forum.