Our vision and values
We are working for a world where carers are identified, heard and recognised. A world where every carer has professional support, information and guidance.
We aim to improve the quality of life for carers of all ages in Newcastle, and to tackle the inequalities that they face.
Our vision is for carers in Newcastle to:
• be recognised and valued
• have access to appropriate support, information and advice
• have choice and control
Our values in all aspects of our work:
• Professionalism – a high quality, confidential service that is well governed and managed
• Equality – services and support will be accessible to all
• Recognition – treating all carers as individuals
• Innovative – creating and developing new ways of working and delivering services to support the needs of carers and stakeholders
• Adaptable – flexible and responsive
• Collaboration –sharing knowledge and resources, and building and maintaining meaningful relationships with other organisations
• Empowerment – enabling carers to have choice and control in identifying and achieving their own goals
• Person-centered – delivering a service based on the needs of carers and the people they look after
• User-led – carers are at the heart of the organisation through governance, planning and consultation
At Newcastle Carers, we recognise, respect, and value difference. We believe that all people are of equal value, whether or not they are ill or disabled, whatever their ethnicity, culture, national origin or national status, whatever their gender and gender identity, whatever their religious or non-religious affiliation or faith background, and whatever their sexual orientation. We actively promote positive attitudes and mutual respect between people and communities.