What is a carer?
A carer is someone looking after a friend or family member who is ill, disabled, has mental health problems or is misusing drugs or alcohol, and could not manage without help.
For example, they may be looking after a parent with dementia, a partner who has suffered a stroke or a child with a learning disability.
How do we help?
We can work with you to help you find the information you need to care for someone and can inform you about other services to help you to look after yourself.
We provide a range of services, including:
- Information, advice and guidance
- Drop-in information and advice sessions
- Carer Cafés
- Carer Support groups
- Telephone support service: Listening Link
- Dedicated information and support for young adult carers aged 18-25 years
- Complementary therapy
- A chance to have your say
Who should contact us?
Anyone caring for someone living in Newcastle can contact our Carers Information Line and talk to a Carer Information and Advice Worker. We are here to help you, so please get in touch by calling 0191 275 5060, SMS: 07874 100043.
If you know someone who is a carer and you think they might benefit from our services, please tell them about us.
Do you care for someone living outside of Newcastle?
Download our list of Carers Centre in the North East (from the "Download Now" button) to see which Carers Centre to contact. If you need any more information, please contact us.
Have you visited our Information Hub?
Our online Information Hub is an information resource for carers and professionals to find more information about caring. Find out about:
- Caring role and rights
- Practical support
- Carers: time for yourself
- Caring and how you feel
- Financial and legal issues
- Work and education
- Young adult carers
Visit our Information Hub here.
Are you a Professional?
Professionals working with carers are encouraged to refer carers to us so that we can help to ensure a holistic and supportive approach. Visit the Professionals section of our website to find more information, including our referral form.
See our What's On page for information about what services, events and activities we have on for unpaid carers.